Delivery Overview
We aim to dispatch orders promptly and provide practical delivery guidance for customers throughout New Zealand.
Shipping Policy
Delivery Regions
Shipping is available across New Zealand where carrier services operate. Service coverage may vary for remote locations.
Dispatch Time
Orders are typically prepared within 1 to 2 business days after confirmation, excluding weekends and public holidays.
Estimated Delivery
Urban deliveries generally arrive within 2 to 5 business days. Regional or remote deliveries may require additional time.
Tracking and Updates
Where available, tracking details are provided by email after dispatch.
Delivery Issues
If your parcel is delayed, damaged, or missing, please contact us at service@wholesalecreativ.world so we can assist with next steps.
Address Accuracy
Please ensure delivery details are correct at checkout. Incorrect addresses may result in delays or redelivery charges.
Consumer Rights
This shipping policy is provided in addition to rights available under applicable New Zealand consumer protection law.